Members of the physiotherapy profession have an ethical responsibility to:
1. Demonstrate sensitivity toward individual clients, respecting and taking into consideration their unique rights, needs, beliefs, values, culture, goals, and environmental context.
2. Act in a respectful manner and do not refuse care or treatment to any client on the prohibited grounds of discrimination as specified in the Canadian Human Rights Act as well as on the grounds of social or health status.
3. Work in partnership with clients to improve, support and/or sustain their health status and well-being.
4. Maintain professional boundaries that honour and respect the therapeutic relationship with clients.
5. Communicate openly, honestly and respectfully with clients at all times.
6. Respect the principles of informed consent including by explaining service options, risks, benefits, potential outcomes, possible consequences of refusing treatment or services, and by avoiding coercion.
7. Treat clients only when the diagnosis or continuation of the intervention warrants treatment and is not contraindicated.
8. Respect and support the autonomy of the client to participate in the management and decision-making relating to their own health.
9. Provide an alternative treatment option through referral to another health care provider/physiotherapist if the therapeutic relationship is compromised.
10. Respect the confidentiality, privacy, and security of client information in all forms of communication.
11. Use electronic communication and social media and other forms of digital technology professionally and respectfully, conforming to confidentiality guidelines.
12. Practice in a safe, competent, accountable and responsible manner during the provision of services.
13. Take all reasonable steps to prevent harm to clients. Should harm occur disclose it to the client and others as required.
14. Take responsibility for the client care delegated to students and other members of the health care team.
15. Practice the profession of physiotherapy according to their own competence and limitations, referring the client to others as necessary.
16. Practice collaboratively with colleagues, other health professionals and agencies for the benefit of clients.
17. Enhance their expertise through lifelong acquisition and refinement of knowledge, skills, abilities and professional behaviours.
18. Comply with all legislation, guidelines, and regulatory requirements that pertain to the profession of physiotherapy.